1. Who We Are
Zodize ("we", "our", "us") is a software engineering company registered and operating from FCT-Abuja, Nigeria, providing custom software development, digital products, and technology consulting services to clients worldwide. Our principal place of business is FCT Abuja, Nigeria, and our website is zodize.com.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding that information.
2. Information We Collect
2.1 Information You Provide Directly
- Contact information — name, email address, phone number, company name, and any other information you submit through our contact forms, quote requests, or direct email correspondence.
- Account information — email address and password if you create a client portal account.
- Project information — business requirements, specifications, files, or documents you share with us during the course of a project engagement.
- Newsletter subscription — your email address when you opt into our mailing list.
- Payment information — we do not store payment card details. Payments are processed by third-party payment processors (such as Paystack or Flutterwave) subject to their own privacy policies.
2.2 Information Collected Automatically
- Log data — IP address, browser type, operating system, referring URLs, pages visited, and timestamps when you access our website.
- Cookie data — session identifiers, preference data, and analytics identifiers. See our Cookie Policy for full details.
- Device information — screen resolution, browser version, and general geographic location derived from IP address.
2.3 Information From Third Parties
We may receive information about you from third parties including analytics providers (Google Analytics), advertising partners, and publicly available professional networks such as LinkedIn, where you have made your information public or directed us to such platforms.
3. How We Use Your Information
We use personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries and providing quotations | Legitimate interest / Pre-contractual steps |
| Performing software development services under contract | Contract performance |
| Sending project updates, invoices, and support communications | Contract performance |
| Sending marketing newsletters (where you have subscribed) | Consent |
| Improving our website and services through analytics | Legitimate interest |
| Complying with legal obligations (tax records, regulatory requirements) | Legal obligation |
| Preventing fraud and maintaining security | Legitimate interest |
4. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers — hosting companies, cloud storage, email delivery services, and project management tools acting as processors under confidentiality agreements.
- Payment processors — Paystack, Flutterwave, and similar payment gateways, strictly for processing transactions.
- Legal authorities — where required by Nigerian law, court order, or equivalent legal process in other jurisdictions.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with notice provided to you.
5. International Data Transfers
Zodize operates globally and may transfer your data to countries outside Nigeria or the European Economic Area. Where we transfer data internationally, we ensure appropriate safeguards are in place including Standard Contractual Clauses, adequacy decisions, or equivalent mechanisms recognised under applicable law (including the Nigeria Data Protection Act 2023 and GDPR where applicable).
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting purposes. Specifically:
- Client project records: retained for 7 years from project completion for contractual and tax purposes.
- Contact enquiries that did not result in a project: retained for 12 months.
- Newsletter subscribers: retained until you unsubscribe.
- Website log data: retained for 90 days.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no lawful basis for retention.
- Restriction — request that we restrict processing of your data in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent — where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, email us at privacy@zodize.com. We will respond within 30 days. If you are an EEA resident and believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, and regular security reviews. However, no transmission over the internet or electronic storage method is completely secure. We cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately at privacy@zodize.com and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or by email if you have provided one. The updated policy will take effect on the date indicated at the top of this page.
Contact Zodize
For any questions or concerns about this Privacy Policy or our data practices:
Contact Zodize
If you have questions regarding this Privacy Policy, you may contact Zodize through any of the following channels:
| General Enquiries | hello@zodize.com |
| Legal Matters | legal@zodize.com |
| Support | support@zodize.com |
| Billing | billing@zodize.com |
| Founder & CEO (David) | david@zodize.com |
| +234 816 860 8957 |
You may also reach us through our contact page. We aim to respond to all enquiries within 2 business days.